Concrn is the compassionate response network. We connect peer responders to people in need of support.

Issue Area: Mental Health

Concrn - How it works

The Idea

Concrn is a mobile app that allows the community to report a person(s) in need or in a state of crisis. Through Concrn's cloud based dispatching platform it coordinates peer response to handle these incidents as they arise.

Concrn can be used to coordinate compassionate response to wellness issues in a variety of setting including urban areas and college or corporate campuses. The technology lowers the barrier for people to take action and enables crowdsourced reporting of community wellness issues.

Concrn is launching its own compassionate peer response training for a pilot project in Palo Alto and is excited to scale the model nationally and internationally.

Primary Users

The primary users of our app would be community members acting as 3rd party reporters of a person in need. The app may also be used by an individual in crisis as a self reporting tool.

The dispatchers and responders are personnel designated by a local supporting organization. They can use our web platform to coordinate response and report logging.


  • Doug Marks is based in Oakland, CA. His history and interest in mental health and compassionate solutions drives his passion for success with Concrn in particular. He has received training for emotional wellness counseling and has hands on experience preventing escalated crises. His unique perspective is well informed to lead software development of Concrn.

  • Jacob Savage is based in Palo Alto, CA. After spending 6 years as a law enforcement cadet with the Palo Alto Police Department, he gained a greater understanding of current public safety response infrastructure. In contrast to law enforcement response, he has also worked as an emotional crisis responder at events such as Burning Man, Oregon Country Fair and Envision Festival (Costa Rica). After riding along with the 'CAHOOTS' crisis response van in Eugene, OR he was inspired to adapt their radical approach towards community mental health to fit the mold of his home of Palo Alto.

  • Jori Hayner is based in Richmond, California. She loves solving operational and analytical challenges and has managed projects ranging from Burning Man Gate Operations to calculating damages in the largest intellectual property infringement damages case in US legal history. After more than a decade of service as a volunteer mediator and crisis responder with the Black Rock Rangers and similar organizations serving festivals in Texas, Michigan, Spain, and South Africa, she's excited to work with Concrn to spread the compassionate response model to the year-round world

The Other Finalists:

  • BlueLight: Improved mobile 911 that shares your precise location, picture, and medical conditions with dispatch for faster emergency response.
  • bluField, Inc: In danger? Instantly broadcast your exact indoor/outdoor location to 911 using your city’s BTLE beacon network and the tourism app, Stroll.
  • CareIT *: A virtual Doctor's office, a medical services marketplace, your online medical home. The perfect complement to high deductible health insurance policies.
  • Community Health TV*: Video-based healthcare programming that educates and empowers minority audiences.
  • Concrn: the compassionate response network. We connect peer responders to people in need of support.
  • HabitatMap, Inc: AirBeam, a wearable air monitor that maps, graphs & crowdsources your pollution exposures in real-time.
  • Knock Software: building better tools to engage citizen advocates and cities around bike infrastructure. Where, when and why are people riding bikes?
  • Memorandum: intelligent mobile messaging to advance health literacy, patient care and chronic disease management for all populations
  • Walk[YourCity] Park and Walk: Banish parking pains. Enjoy your city on foot. Park-and-walk for a happier, healthier community!
  • WeWalk, Inc: gamifying fitness and encourages kids to learn about their city.

* These two of the finalists were also selected as finalists for funding with our investment partner Jumpstart Foundry.

Ten finalists from across the country!

Demonstrating Local Government as Platform.

Cities - Join Us!

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  • Pledge $5,000 in payment for a winning technology, if the City chooses to deploy that new technology in its community.
  • Help spread the word about the MCIC opportunity to local entrepreneurial and technology communities (e.g., universities, developer groups, accelerators, co-working offices, startup community, etc.).
  • Serve as a judge to review the submitted idea entries and prototypes.
  • Provide relevant publicly available data to support the development of the technology, if available from the City and State.


  • Work with winner(s) in developing/testing the solution during first year of solution development (if needed).

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